We now have a recording system called 'The Noise App' which will allow you to record a nuisance noise on your mobile device and send it to the Council, who can then listen to the sound and decide what action is necessary.
The Noise App is free to download and easy to use.
Please ensure you have filled in an online report form or spoken to an Officer before you use the App to send in recordings. The Council has to approve cases as suitable for further investigation, prior to downloaded recordings being monitored.
How to use:
- Download the app from www.thenoiseapp.com or search for 'The Noise App' in the App Store (iPhone) or Google Play Store (Android).
- Create your account and choose the Service Provider 'East Cambridgeshire District Council' to investigate your noise nuisance reports.
- To record events, simply tap the icon, make a 30-second recording of the noise, complete the form and submit your report.