Apply for Jobseeker's Allowance

How to claim 'new style' Jobseeker's Allowance (JSA): step by step

You might be eligible for ‘new style’ JSA to help you when you look for work.

Step1: Check if you're eligible

You might also be eligible for Universal Credit.

Step2:Make a claim and arrange an interview

After you claim you'll be contacted within 3 working days to arrange your Jobcentre Plus interview. Your interview will usually be within 7 days.
 
You must show you've been looking for work between making your claim and going to your interview.

Step3: Attend your Jobcentre Plus interview

What to bring and what happens at the interview

Step4: Get your payment

You'll get your first payment within 2 weeks.
 
If your claim is turned down or you're only eligible for National Insurance credits, you'll get a letter within 2 weeks explaining what to do next.

Step5: Prove you're looking for work

To keep getting JSA you must follow the agreement you signed at your interview, and report what you’re doing to Jobcentre Plus.

Step6: Check when you'll stop getting payments

You'll be told when your payments are about to stop. If your circumstances do not change, this will be after 182 days.
 
For further information visit https://www.gov.uk/how-to-claim-new-style-jsa