Debt and money advice

Debt can happen to anyone. Free advice and support can help you find ways to manage your debts and reduce how much you pay each month.

At East Cambridgeshire District Council we offer advice at our weekly drop in sessions at the Council offices Monday to Friday 10:00am to 4:00pm. You can call us for advice on 01353 665555 or to book an appointment. You can also come to see us without an appointment - residents will be seen on the day, on a first come, first served basis. 

We can provide information and advice on many matters including debt, budgeting, housing problems, consumer rights, employment disputes and help with claiming benefits. 

Advice can also be sought from other organisations, such as:

Beware loan sharks and scams

Please beware loan sharks who lend money outside the legitimate agreed standards for money collection. You can report a loan shark (in confidence) online (external link)

Loan fee fraud occurs when people pay an upfront fee for a loan they never receive. It is an increasingly common scam which is reported to the Financial Conduct Authority. The good news is that you can protect yourself with this quick three-step check: 

  • If you are asked to pay an upfront fee, it could be a scam
  • If you are asked to pay quickly, it could be a scam
  • If you are asked to pay in an unusual way, such as vouchers or money transfer, it could be a scam

Always check that the provider is authorised by the FCA before you borrow. Visit the FCA'S Financial Services Register (external link)