ACAS Helpline and Complaints

Help and advice for workers and employers on rights and obligations at work

Acas helpline and other resources

You can:
Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.
 
You can ask Acas about:

Complaints

You can make a complaint about your employer or employment agency, or complain on behalf of someone else.

Your complaint will be directed to:
  • HM Revenue and Customs (HMRC), if it’s about the National Minimum Wage
  • Employment Agency Standards inspectorate, if it’s about employment agency legislation (except Agency Worker Regulations)
  • Gangmasters and Labour Abuse Authority (GLAA), if it’s about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
  • Health and Safety Executive (HSE), if it’s about working time issues, including maximum weekly working hours
  • the Agricultural Wages Team in the Rural Payments Agency, if it’s about agricultural wages

For further information: