Fixed Penalty Parking Tickets
Fixed penalty parking tickets are issued for the following offences:
- Staying in a car park over the time limit
- Parking in a disabled parking space without displaying a disabled badge
- Parking in a prohibited area or access way (including parking on the end of a row, on a walkway or on the grass)
- Parking in a parking space designated for other types of vehicle
- Parking outside a parking bay or in more than one bay
- Returning to the car park within two hours of leaving it
- Parking without displaying a valid ticket or permit in the manner specified (where applicable)
- Other breach of the Council's Off Street Parking Places Order 2017
How to Pay if your ticket was issued on or before 25 September 2023 and is a 6-digit number
Payment may be made by credit card, debit card, postal order or cheque.
If your ticket was issued on or before 25 September, then please pay online via: Parking Penalty Charge Payment (external link)
Alternatively, payment can be made via debit or credit card via telephone on 01353 665555.
Or by sending a cheque to: Legal Services, East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambs, CB7 4EE. Cheques, and postal orders should be made payable to 'East Cambridgeshire District Council'. You must quote your ticket reference number on the reverse of the cheque.
How to pay if your ticket was issued on or after the 26 September 2023 and starts with EC
Payment may be made by credit card, debit card, postal order or cheque.
If your ticket was issued on or after 26 September 2023 and starts with EC then please pay online via: Penalty Charge Payment.
Alternatively, payment can be made by debit or credit card via telephone on 0333 6000 607.
Or by sending a cheque to: Legal Services, East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambs, CB7 4EE. Cheques, and postal orders should be made payable to 'East Cambridgeshire District Council'. You must quote your ticket reference number on the reverse of the cheque
When Must Payment Be Made
£50.00 is payable if payment is received by 4:00pm on the 14th day following the date of the ticket.
£60.00 is payable if payment is received by 4:00pm thereafter until the 28th day following the date of the ticket.
Should the Council's offices be closed on these days, payment must be received on the first normal working day thereafter.
How to Appeal
If you have received a parking penalty charge ticket in one of the Council's off-street car parks and don't think you should have received one, you can appeal in a number of ways:
If your ticket was issued on or before 25 September 2023 and is a 6-digit number
- You can also appeal against a parking penalty by using our online Parking Penalty Appeal (external link) form
- By writing to Legal Services at East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambridgeshire, CB7 4EE - you can download a PDF version of the form for completion (PDF)
- Emailing your appeal to parking.enforcement@eastcambs.gov.uk
If your ticket was issued on or after 26 September 2023 and starts with EC
- You can also appeal against a parking penalty by using our online Appeal a Parking Penalty Charge Ticket form
- By writing to Legal Services at East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambridgeshire, CB7 4EE - you can download a PDF version of the form for completion (PDF)
- Emailing your appeal to parking.enforcement@eastcambs.gov.uk
All appeals must be received in writing not later than the last day of the period of 14 days beginning with the date on which the notice is served.
Information Required
Tell us where you were parked and when - give us your name, the parking ticket number and the make and registration number of your car, then explain to us why you think you should not be liable to a penalty charge.
Give us a name and address or telephone number or email address so we can get back to you.
Please note: If your parking ticket is for an on-street parking infringement, the appropriate contact details will be on the ticket.
When to expect a reply
We aim to provide a reply to your appeal within ten working days.