Coping with specific emergencies


Specific information on how to prepare for flooding is available on the Environment Agency’s website (external link).  It includes guidance on preparing your home or business for flooding, including how to access Floodline Warnings Direct (external link).   

Floodline Warnings Direct is a free service which sends you a direct message when flooding is expected and may affect your property. Flood warnings will give you time to prepare for flooding which could save you time, money and heartache. You can receive warnings by telephone, mobile, email, SMS text message or fax, whichever you prefer. 

Severe weather 

For more information on severe weather warnings, see the Met Office weather forecasts and warnings guide (external link)

The NHS provides information on coping in hot weather. 

Loss of gas, electricity, water or communications 

Your gas, electricity, water and communications suppliers will be able to provide support and advice. 

The utility companies work closely with local authorities to make sure that vulnerable people get the support they need during any disruptions to normal service. You should let your supplier know if you have a disability or are chronically sick, or you depend on a continuous supply of power for medical equipment or mobility equipment such as stair lifts and hoists. 

You should also contact your supplier if you are visually impaired or have hearing difficulties, or you are of state pensionable age, or you have other specific requirements