Please note that we are currently experiencing very high volumes of work and this may have an impact on the time taken to respond to calls and emails.  If you cannot find the answer you are looking for on our website then if possible, please could you email any queries to the relevant Officer or email plservices@eastcambs.gov.uk, we will then endeavour to respond within 5 working days.  Please allow this time to lapse before making contact again.

In line with our Neighbour Notifications & Consultations Guidance Leaflet (pdf), the Planning Officer will not respond to neighbour responses but will ensure that any material planning concerns raised are addressed in the Officer’s Report.

General Enquiries Service

The Council provides a General Enquiries Service for the Planning Department. This service is available at the following times: 

Monday to Thursday 8:45am to 5:00pm and Friday 8:45am to 4:30pm.

The answer to most planning enquiries should be available on the Planning pages of this website. Our Frequently Asked Questions leaflet (pdf) leaflet may help direct you to the relevant information. However, if you are unable to find the information you are looking for you can contact us using the details below (Please see the Planning Data Retention and Privacy Document (pdf)).  If you contact us via direct dial your data will be dealt with in accordance with our Privacy Notice. If you wish to discuss a specific application/site with an Officer you will need to make a prior appointment with that Officer.

Officer Contact Details

The following table provides individual officer contact details, you can use these to contact them regarding individual cases or applications that they may be dealing with. Officers have been grouped into teams so if you are having any problems, you can contact immediate line managers for officers in the first instance. If officers are unavailable your call will be forwarded to our customer service team who will leave a message for the officer to return your call.