What is a Community Hub?
A Community Hub is a one-stop shop providing information, advice, and support to improve the wellbeing of our community.
The hubs provide free support and advice for individuals and their families covering drink or drug challenges, housing or homelessness issues, benefit questions, mental health advice, domestic abuse, money worries, they are also there if you just need someone to talk to.
You do not even need to make an appointment, just drop in and someone will see you as soon as they are available.
Different Hubs will have different services depending on availability but there will always be someone there who can point you in the right direction.
If you have any paperwork relating to your questions, try and bring it with you.
The Housing and Community Advice Service Bus
In April 2020, the Council launched a new Housing and Community Advice Service as an extension to the Housing department.
The Housing and Community Advice Service has recently launched their roaming community hub bus. Much like public transport, the bus travels around the district offering advice and support on a range of topics. You will be able to access the same support as when you visit the service at the Council's office.
The bus will be making regular stops at a range of locations.
The Ely Community Hub, which takes place every Tuesday between 10:00am and 1:00pm will still be running. The hub is based at The Lighthouse Centre, 13 Lynn Road, Ely, CB7 4EG.