Bulky Household Items

We offer a bulky domestic waste collection service for household items (not from businesses). 

This service is currently chargeable at £28.50 per three household items and £28.50 for each fridge or freezer (this reflects the additional handling costs and requirements to remove potentially hazardous materials prior to disposal). Any additional items, after the original three, will be charged at the standard rate prior to collection before the agreed collection date. Extra items that have not been paid for will not be collected. 

Provided we receive your request before 12 noon on Friday, we aim to collect from you within 7 working days. Please be aware that the bulky waste service is currently very busy, and in some locations the next available collection is three or more weeks from now. As we do not issue refunds once payment has been made, please call our Customer Service team to pay over the phone if you would prefer to confirm your collection date before making payment.

Cancellations, amendments or additions are accepted up to and including the Friday before collection. WE DO NOT ISSUE REFUNDS.   

Fridges and Freezers  

We are able to dispose of domestic fridges and freezers for a charge of £28.50 per item. Please defrost them and remove any food, otherwise, we will not be able to collect them.  

Items that can be collected 

We will collect the following items (£28.50 for up to three items)
ArmchairComputer Desk Glass Wardrobe Door  
Artificial Christmas TreeComputer/Monitor Ironing BoardTumble Dryer 
Barbecue (no gas bottles)CookerKitchen/Dining Chairs (set of 4-6)TV/Stereo Stand 
Bed BaseCotLawn Mower Vacuum Cleaner 
Bed Footboard DishwasherMattressVideo Player 
Bed Headboard Door - Internal/ExternalMicrowaveWall Unit 
Bedside Table Dressing Tables Parasol (Umbrellas)Wardrobe 
Bicycle DVD Player  Push Chair/Pram Washing Line 
BookcaseElectric Plug-in-FireRadiator (oil-filled)Washing Machine 
Carpet (each room counts as one item)Exercise Equipment (specify type)Satellite DishWindow Blind 
Chest of Drawers Filling CabinetSofa 
 Child Car Seats Garden FurnitureStereo  
 Coffee Tables  Gas Heater (no gas bottle)Television  


For all other items not included above, the East Cambs Street Scene Team can provide a quote for collection, please request or select a specialist collection. We do not collect asbestos, batteries, chemicals, fluorescent tubes or paint. Please check for information about the items accepted at your local Household Recycling Centre.   

Booking a Bulky Waste Collection  

To book a bulky waste collection please complete the online form or telephone the Customer Services Team on 01353 665555. 

Once we have received your request and payment, we will contact you to advise when your collection will take place. 

Prior to Collection 

  • You will need to put any items booked for collection at a single point on the edge of your property, next to the public highway, by 7:00am on your arranged collection day 

  • The maximum size of any item is limited to 6'6" (202cm) at its longest point. Please ensure all items are broken down as much as reasonably possible 

  • Any glass items are to be wrapped or covered

  • Any fuel tanks are to be fully emptied

​Please note: If items are not presented according to our guidelines above, it may result in a non-collection and the collection would need to be rearranged. 

Other Options 

If you have furniture that is clean and in good condition it may be suitable to donate. Some local charity groups can reuse old furniture and electrical goods, and some may collect for free, for more details visit 

Missed Bulky Waste Collections 

If you have booked, and paid for a bulky waste collection, and it has not taken place on the agreed date, please let us know as soon as possible using our online form: