We offer a bulky domestic waste collection service for household items (not from businesses).
This service is currently chargeable at £28.50 per three household items and £28.50 for each fridge or freezer (this reflects the additional handling costs and requirements to remove potentially hazardous materials prior to disposal). Any additional items, after the original three, will be charged at the standard rate prior to collection before the agreed collection date. Extra items that have not been paid for will not be collected.
Provided we receive your request before 12 noon on Friday, we aim to collect from you within 7 working days. Please be aware that the bulky waste service is currently very busy, and in some locations the next available collection is three or more weeks from now. As we do not issue refunds once payment has been made, please call our Customer Service team to pay over the phone if you would prefer to confirm your collection date before making payment.
Cancellations, amendments or additions are accepted up to and including the Friday before collection. WE DO NOT ISSUE REFUNDS.
Fridges and Freezers
We are able to dispose of domestic fridges and freezers for a charge of £28.50 per item. Please defrost them and remove any food, otherwise, we will not be able to collect them.
Items that can be collected
|We will collect the following items (£28.50 for up to three items)|
|Armchair||Computer Desk||Glass Wardrobe Door|
|Artificial Christmas Tree||Computer/Monitor||Ironing Board||Tumble Dryer|
|Barbecue (no gas bottles)||Cooker||Kitchen/Dining Chairs (set of 4-6)||TV/Stereo Stand|
|Bed Base||Cot||Lawn Mower||Vacuum Cleaner|
|Bed Footboard||Dishwasher||Mattress||Video Player|
|Bed Headboard||Door - Internal/External||Microwave||Wall Unit|
|Bedside Table||Dressing Tables||Parasol (Umbrellas)||Wardrobe|
|Bicycle||DVD Player||Push Chair/Pram||Washing Line|
|Bookcase||Electric Plug-in-Fire||Radiator (oil-filled)||Washing Machine|
|Carpet (each room counts as one item)||Exercise Equipment (specify type)||Satellite Dish||Window Blind|
|Chest of Drawers||Filling Cabinet||Sofa|
|Child Car Seats||Garden Furniture||Stereo|
|Coffee Tables||Gas Heater (no gas bottle)||Television|
For all other items not included above, the East Cambs Street Scene Team can provide a quote for collection, please request or select a specialist collection. We do not collect asbestos, batteries, chemicals, fluorescent tubes or paint. Please check for information about the items accepted at your local Household Recycling Centre.
Booking a Bulky Waste Collection
To book a bulky waste collection please complete the online form or telephone the Customer Services Team on 01353 665555.
Once we have received your request and payment, we will contact you to advise when your collection will take place.
Prior to Collection
You will need to put any items booked for collection at a single point on the edge of your property, next to the public highway, by 7:00am on your arranged collection day
The maximum size of any item is limited to 6'6" (202cm) at its longest point. Please ensure all items are broken down as much as reasonably possible
Any glass items are to be wrapped or covered
Any fuel tanks are to be fully emptied
Please note: If items are not presented according to our guidelines above, it may result in a non-collection and the collection would need to be rearranged.
If you have furniture that is clean and in good condition it may be suitable to donate. Some local charity groups can reuse old furniture and electrical goods, and some may collect for free, for more details visit
Missed Bulky Waste Collections
If you have booked, and paid for a bulky waste collection, and it has not taken place on the agreed date, please let us know as soon as possible using our online form: