Contact the Disability Service Centre 

Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment.

Personal Independence Payment (PIP) 

Telephone: 0800 121 4433 
Monday to Friday, 8:00am to 7:30pm.

There is a different number if you want to make a claim for PIP (external link)

Disability Living Allowance (DLA)

If you have made a claim for Personal Independence Payment (PIP) and you want to talk about Disability Living Allowance, you need to call the PIP number instead.

If you were born after 8 April 1948

Telephone: 0800 121 4600 
Monday to Friday, 8:00am to 7:30pm 

If you were born on or before 8 April 1948 

Telephone: 0800 731 0122 
Monday to Friday, 8:00am to 6:00pm 

Attendance Allowance (AA)

Telephone: 0800 731 0122 
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0122 
Monday to Friday, 8:00am to 6:00pm 

British Sign Language (BSL) video relay service

To use the BSL video relay service you must:

Monday to Friday, 8:00am to 7:30pm 

The video relay service uses a free plugin. You may need to change the security settings on your device to install this. 

Alternative formats 

Call to ask for alternative formats, such as braille, large print or audio CD. 

Postal address for Personal Independence Payment (PIP) 

Postal address for DLA for adults (aged 16 and over) 

Postal address for DLA for children (under 16) 

Postal address for Attendance Allowance 

Freepost DWP Attendance Allowance 

Complain about the Disability Service Centre 

Contact the Department for Work and Pensions to complain about the Disability Service Centre (external link)