Dial-a-Ride

Community Transport

Community Transport

Need to get somewhere, but there is no bus service from your area or you can’t use it because of health or mobility problems? Then you need a local solution that is better tailored to your needs. Community transport fills the gaps left by conventional public transport services. Basically it is there to help anyone who is unable to use “normal” buses because of health or mobility problems, but also if there is no service in your area or it doesn’t go to where you need to be at the time or on the day that you need.

There are two different types of community transport scheme in East Cambridgeshire; these are Dial-a-Ride services and community car schemes

Dial-a-Ride services are like a flexible bus service, using fully accessible minibuses and picking up passengers at their own homes. To use a dial a ride scheme you need to pay a modest annual membership fee and book your place at least two days in advance of when you want to travel. There are three Dial-a-Ride schemes in the district. Concessionary bus pass holders pay half fare on all three services.

ESACT (Ely and Soham Association for Community Transport)

Website: www.esact-cambs.co.uk

Telephone: (01353) 661161

ESACT is a registered charity in the East Cambs Area which offers a door-to-door service for people who cannot access local bus routes due to age and disability, people living in rural locations with limited or no access to local bus routes or those without access to a car. You must be a member of ESACT to use the service.

  • Covers the area around Ely, Littleport, Soham, Haddenham and Isleham
  • Provides regular services
  • Use to go shopping, visit friends, local medical appointments, clubs and to connect with other transport services
  • Friendly drivers will help you where needed, including carrying your shopping to your front door.
  • Regular excursion programme to a wide range of destinations
  • Group hire available for community groups, including a self hire minibus

Newmarket Dial-a-Ride

Website: www.thevoluntarynetwork.org

  • Covers the area around Newmarket
  • Use to go shopping, visit friends, medical appointments, connect with other transport services
  • Friendly drivers will help you where needed, including carrying your shopping to your front door.
  • Regular excursion programme to a wide range of destinations

Community Car Schemes

There are also a number of community car schemes operating in the district. These schemes provide people with a door-to-door lift for essential journeys, driven by a volunteer using their own car. The passenger pays a contribution to the fuel and running costs of the car.   Lifts are provided to appointments (e.g. to the surgery or hospital, optician and dentist), plus helping with visiting friends and relatives in hospital and going shopping.   Friendly drivers will help you where needed, including carrying your shopping to your front door.

Name of scheme

Area covered

Contact number

Burwell Village Help

Burwell

01638 742543

East Cambs Social Car Service

Aldreth, Black Horse Drove, Coveney, Ely, Haddenham, Littleport, Little Downham, Mepal, Prickwillow, Pymore, Soham, Stretham, Sutton, Upware, Wardy Hill, Wilburton, Witcham, and Witchford

01353 666553

Three Rivers Car Scheme

Isleham, Fordham, Chippenham, Snailwell, and Kennett

07549 892322

 

Newmarket area car scheme

Fordham, Burwell, the Swaffhams, Dullingham, Stetchworth, Ashley and Cheveley. 

http://www.thevoluntarynetwork.org/

01638 608049

Shopmobility schemes

Need help to get around town? Shopmobility schemes lend manual wheelchairs and powered scooters to help people with mobility problems to access town centres. There are Shopmobility schemes in Ely (01353 666655, Thursday, Friday and Saturday) and Cambridge (01223 457452).

Volunteering

Do you like helping people?

Have a few hours to spare?

Hold a clean driving licence?

Then you could be just who we are looking for to provide essential transport for vulnerable people in your community.

All of the community car schemes welcome more volunteer drivers to help them provide transport for people who are unable to use conventional public transport. You will use your own car and be paid a mileage allowance.

Burwell Village Help - 01638 742543

East Cambs Social Car Service – 01353 666553

Newmarket Area Car Service - 01638 608049

Three Rivers Car Service - 07549 892322

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