Test and Trace Support Payment

If NHS Test and Trace tell you to self-isolate, you might be entitled to a one-off £500 payment.

You must

  • have been told to self-isolate by NHS Test and Trace on or after 28 September 2020
    be a parent or guardian of a child or young person in the same household who has tested positive for COVID-19 and is aged 15 or under, or aged 25 or under with an Education Care Plan or a child or young person in the same household that has been identified as a close contact of someone with COVID-19 (by NHS Test and Trace, their eduction setting or the NHS COVID-19 APP) is aged 18 - 25, is not fully vaccinated and has an Education Care Plan.
  • be employed or self employed
  • be unable to work from home, as a result of which you will lose income
  • be currently receiving one of the following: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit. 

From 16 August 2021 fully vaccinated adults and children under 18 are no longer required to isolate if identified as a close contact of someone who has tested postive for COVID-19.  This means people notified on or after 16 August 2021 will not be eligible for the Self-Isolation payment.

The scheme will run until 31 March 2022. For more information, please see our questions and answers page.

Any claim must be made within 42 days of the first day of your NHS test and trace self-isolation period. 

Apply for a Test and Trace Support Payment

You can apply online for a test and trace support payment using our online form below:

Please ensure that you have the following information available before starting the application:

  • National Insurance number
  • Your 8 character Test and Trace number
  • Your most recent bank statements (for each account you hold), wage slips or proof of self-employment

Or, call us on  01353 665555 to make your application by phone. You can backdate any claims to 28 September 2020.

You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to self-isolate which puts others at risk. Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error.