Types of complaints
There are different ways to complain in England depending on whether your child:
- attends a state school
- attends a private school
- has special educational needs (SEN)
Schools may not consider complaints about behaviour that happens outside the school’s hours or premises.
Other types of complaint
For some types of complaint you need to contact a different agency.
Complaint: - Child Protection
Who to contact: - Local council
Complaint: - Criminal behaviour
Who to contact: - Police
Complaint: - Data protection
Who to contact: - Information Commissioner’s Office
Complaint: - Discrimination
Who to contact: - Equality Advisory and Support Service
Complaint: - Employment
Who to contact: - An employment tribunal
Complaint: - Exam malpractice or maladministration
Who to contact: - Ofqual and the awarding body
Legal advice
You can get free legal advice about schooling and education from Child Law Advice.