East Cambridgeshire District Council

Best Value

The government has set a range of statutory 'best value' performance indicators to monitor the performance of all local authorities and encourage them to provide the best value services they can to local people. Each council complements these with a set of local indicators to reflect local priorities.

The Corporate Objectives

The Vision

"Working for the wellbeing of the community, with partners, to plan and deliver high quality, customer centred services."

Corporate Objective 1: High Quality Services

To champion accessible public services to protect and enhance a high quality of life for all residents and ensuring effective and efficient use of resources.

Performance Plan

The annual performance plan sets out a summary of the Council's service plans and reports performance against all of our best value and local (corporate) performance indicators. You can view the Performance Plan below. A printed copy of the Performance Plan is available to view at the Council's Reception and in all local libraries.

Performance Improvement

The Corporate Strategy Team provides support and guidance to Council departments to help them plan their service delivery and set challenging improvement targets to meet the Council's corporate objectives. The team also provides a corporate monitoring role to gather performance figures from each service and produce reports for the Council's senior management team and councillors, members of the public and central government.

What have we achieved?

In 2009, the Council was subject to a statutory 'organisational assessment', conducted by the Audit Commission. The inspectors concluded that East Cambridgeshire District Council has a clear and ambitious vision that links closely with partner agencies to meet the needs of local people.

Service Planning

The Council is committed to achieving its corporate objectives and to improving the economy, efficiency and effectiveness of its services by an annual cycle of service planning. Each year, every department reviews its activities and agrees a three-year service plan.

The plan sets out how we propose to meet government performance targets and local priorities, and describes the opportunities to enhance the service and make cost savings wherever possible.