Customer Services
At East Cambridgeshire District Council we hope that the services you receive from us meet your needs. However we know that there may be times that you are unhappy about the service you receive, or you may have a suggestion as to how we may improve it. If your concerns can not be addressed quickly we have a complaints procedure to help you.
Contacting our Customer Services Team
Your first point of contact with the Council will be with its Customer Services Team. Our dedicated team is fully trained to assist with all enquiries you may have across the various services the Council provides.





